Implementation Countries
Singapore
Technologies
SAP Business One

A flexible platform for growth and real-time insights that will fuel expansion for years”, running on SAP Business One®

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Project Description

With continuing growth and acquisition of new clinics throughout Singapore, Dental Focus faced the challenge of connecting and integrating disparate systems and processes. Moreover, the management team needed to find a system that will allow them full visibility into the organisation and overall business operations, giving them real-time data and insight to make timely and accurate business decisions. They also needed a solution that will help them standardize business processes across the organisation and improve overall organisational efficiency by eliminating redundant activities.

Challenges
  • Offering a wide range of services, Dental Focus has grown rapidly to 18 locations, which over time has resulted in disparate financial and customer management processes 
  • Manual systems were time-consuming with data entered and tracked manually through spreadsheets
  • Lack of visibility and real-time data across the organisation hindered timely and accurate decisions 
  • They needed to standardise processes across the organisation and improve overall organisational efficiency by eliminating redundant activities
  • Without centralised inventory management, it was difficult to track stock and sales across the network
Customer Benefits
  • Standardised business processes remove time-wasting redundant activities, improving overall organisational efficiency and employee productivity
  • The finance module allows streamlined management of cash flow and financial statements 
  • The inbuilt inventory module tracks inbound and outbound shipments, inventory and item location
  • Integrating SAP Business One with their in-house clinic system will further consolidate information and streamline business processes, simplifying their IT landscape
Why SAP
  • SAP Business One offered end-to-end financials centralised across all departments and locations, unlocking the ability to build a connected and intelligent enterprise
  • Dental Focus selected SAP Platinum Partner Axxis Consulting due to their proven track record using SAP Business One to transform 100+ businesses across Singapore, Malaysia and Germany

Customer data

DENTAL FOCUS Logo

Name

DENTAL FOCUS INTERNATIONAL

Country

Singapore

Sector

Healthcare

Dental Focus International is a network of dental clinics and professionals that provide variety, diversity and accessibility to dental care throughout Singapore. While the Group was created fairly recently, its founding members have been in the industry since 1984.

Dental Focus’s mission is to deliver patient-centric dental services in a modern setting using the latest technology while making dentistry affordable and accessible to all patients. The company strives to be the preferred choice and a leader in the dental industry within Singapore and the wider region.

Dental Focus provides a wide range of services, from wisdom teeth extraction to root canal treatments. Their team of qualified dentists and staff are exceptionally trained and are fully equipped with the latest skills and technology in dentistry. With more than 15 locations in Singapore, the company is growing rapidly.

Partner data

Name

Axxis Consulting

Country

Singapore

Description

Supporting clients in the region since 1997, Axxis Consulting offers leading expertise to implement business and IT related transformations.

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