Solution enviroment
Industry
CROSS-INDUSTRY
Line of Bussiness
CROSS
Regions
Europe
ACBaltica B2B Sales Extended
ACBaltica offers partners and end clients a unified model of cooperation. ACBaltica can act as a subcontractor to a local partner - the split of services and tasks to be provided is then discussed separately, as are the prices.
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Situation
- Low efficiency of the sales department
- Lack of a unified sales management system that connects all company departments
- Lack of transparency in sales processes
- Lack of systematic work with regular customers
- Lack of ability of the client to work independently with requests, orders, services
- Low customer satisfaction: deadlines, errors in pricing and processing of deals, etc.
- •Lack of growth/decrease of profitability and sales
- A large number of errors in the calculation of bonuses, expenses from overpayments
- Lack of transparency of payments for the results of employees
- Absence of a possibility to see the interim fulfillment of the plan and the relevant size of remuneration in details
- Limited flexibility in setting up commission plans
- High administrative expenses for operational support of bonuses calculation
Challenges
- Sellers will be able to create more deals and work more efficiently, thereby increasing revenue
Solution Inovation
- Unified methodology of the active sales process
- Obtaining comprehensive sales, service, marketing, financial information in a single system
- Increase the accuracy of sales forecasts
- Ensuring the rhythm of customer purchases of the company's services and products
- Creating automated tasks for different customer scenarios
- Decrease in cost of processing customer orders
- Operative receiving of reports and analytics
- Flexible and transparent mechanism for calculating remuneration
- Quick introduction of new compensation plans, management multiple plans at once
- Personal accounts of employees and managers with information on sales and compensation information
- Full traceability and verifiability of the compensation calculation process
- Analyzing and modeling “what-if” compensation scenarios
- Future sales and compensation calculator
Value drivers
- Detailed training for the customer's IT team
- Cloud solution that does not require infrastructure costs
- Fast system deployment in the SAP cloud
- Quarterly updates
- Flexibility and scalability of the solution
- Technical support 24/7 and incident management system (Included in software subscription price)
- Transparent and innovative solution development map