Solution enviroment
Industry
CROSS-INDUSTRY
Line of Bussiness
CROSS
Regions
Africa
Asia Pacific
Europe
Global
Latin America & Caribbean
North America
Product type
Industry Solution
Equipment Viewer

CXplore Equipment Viewer

Spare part identification made easy.

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Equipment Viewer
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Situation
  • As a customer, it sometimes happens that you need equipment for your machine from the manufacturer. You know what equipment you want, but you have lost the equipment name. So far, you only have the opportunity to describe your problem to the support.​
  • As a manufacturer you have plans and technical drawings for your machines. For customer inquiries you need from the customer the equipment name or a rough description where you this epuipment is. The equipment search is time consuming and can lead to misdiagnosis.​
Challenges
  • To avoid misdiagnosis, as these are associated with high effort and costs.​
Solution Inovation
  • By signing up as a customer, you will get an overview of the machines that you are using and you can navigate independently through the technical 3D-drawing. ​
  • Choose by clicking a desired range. A bill of material will open automatically, where you can select single or multiple spare parts.​
  • In addition, you can quickly access the required bill of material via a tab.​
  • The Equipment Viewer is user-friendly and minimizes misdiagnosis and incorrect purchases.​
  • The manufacturer has fewer returns and the support is relieved.
Value drivers
  • Own machines at a glance.​
  • Link bill of material with graphical representation​
  • Seamless integration of the equipment and the commerce standard.​
  • Bill of material from the backend – on the fly​

Partner data

Name

All For One Group SE

Year founded

1996

Country

Germany

Description

The perfect interplay of people, strategies, processes, data and systems is a deciding factor for your competitive advantage. Let our expertise and efficiency in these fields of action profit your competitiveness.

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