Implementation Countries
South Africa
Implementation Year
2020
Technologies
SAP S4/HANA Cloud

Kiara Health Pty Ltd

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Project Description

Kiara Health (Pty) Ltd is an African pharmaceutical manufacturing and healthcare services solutions company headquartered in Johannesburg, South Africa. It serves as the local, nonexclusive manufacturing partner for a global top-five pharmaceutical company and as a commercial partner for several global pharmaceutical and medical technology companies. The acquisition of a multinational pharmaceutical manufacturing facility by Kiara Health, sold to fulfil a need for transformation in the local pharmaceutical sector, sees the dawn of a new type of pharmaceutical company that offers an end-to-end solution along the patient journey. To transform its business, Kiara Health looked to adopt a digital foundation that could simplify and automate its business processes.

Challenges
  • Transition from the outgoing multinational company’s highly customised ERP system in a four-month time frame.
  • Ensure that the production facility remained operational throughout the COVID-19 lockdown period.
  •  Minimize business disruptions that might halt manufacture and in turn, put employees’ jobs at risk.
  • Simplify and automate end-to-end processes, from product ordering through production, packaging, and distribution.
Customer Benefits
  • Empowered teams to make better decisions and improve the total performance of the business.
  • Enabled faster process execution from ordering through production, packaging, and product release.
  • Improved cash planning by reducing days to close from eight days to one day.
  • Improved internal responsiveness by connecting planning and production teams with the warehouse.
  • Increased end-user sourcing compliance and sourcing savings on direct and indirect spend.
Why SAP
  • Consolidated operations on a stand-alone, cloud-based digital platform with SAP S/4HANA.
  • Flexible, best practice, and standardized system that is easily adaptable to process changes.
  • Future-proof digital foundation to enable Industry 4.0 innovation aspirations.
  • Close collaboration with implementation partner Seidor Westrocon to develop a deep understanding of each department’s responsibilities.
Customer Testimony

“SAP software gave us a flexible yet standardized system that is adaptable to our needs, allowing us to maintain best practices. It has also future-proofed the digital foundation of our business and enables our Industry 4.0 aspirations for the future.”

Dr. Skhumbuzo Ngozwana, CEO and President, Kiara Health (Pty) Ltd

Customer data

Kiara Health logo

Name

Kiara Health Pty Ltd

Country

South Africa

Sector

Healthcare, Life Sciences, Manufacturing

Number of employees

21-100

Kiara Health (Pty) Ltd is an African pharmaceutical manufacturing and healthcare services solutions company headquartered in Johannesburg, South Africa. It serves as the local, nonexclusive manufacturing partner for a global top-five pharmaceutical company and as a commercial partner for several global pharmaceutical and medical technology companies. The acquisition of a multinational pharmaceutical manufacturing facility by Kiara Health, sold to fulfil a need for transformation in the local pharmaceutical sector, sees the dawn of a new type of pharmaceutical company that offers an end-to-end solution along the patient journey. To transform its business, Kiara Health looked to adopt a digital foundation that could simplify and automate its business processes.

Partner data

Name

Seidor Westrocon

Country

South Africa

Other country

Kenya Tanzania Zambia

Description

Seidor Westrocon is a proud member of the Seidor group of companies – a multinational IT integrator and systems provider with a wide portfolio of products and services covering consulting, infrastructure, implementation, development, maintenance and support.

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