Travel Retail Norway
Travel Retail Norway (TRN) operates tax-free sales at all Norwegian airports. In collaboration with Pearl, TRN is currently working on digitalizing the travelers’ customer experience through cutting-edge digital services on www.tax-free.no.
It started when Travel Retail Norway wanted to explore the possibility of providing their loyal customers with an additional level of service. They decided to digitalize their customers’ tax-free experience to meet their expectations of a shopping experience.
Travel Retail Norway has upgraded its business solution to SAP Commerce Cloud, utilizing the innovative Headless Storefront and partnering with Composable Partners such as Algolia, Emarsys, Testfreaks, Kundo and Bambuser.
TRN’s digital commerce solution is now integrated with an automated warehouse system from AutoStore, enabling them to process a higher volume of orders in less time.
Overall benefits include:
- Reduced delivery times
- New delivery options and sales models
- Enhanced customer engagement through loyalty programs and personalized offers
- Increase conversion and online turnover (%)
Customer data
Sector
Retail
Travel Retail Norway AS ( TRN ) is a Norwegian limited company that operates tax-free trade in airports, both in its own stores and through the distribution of goods for resale.
