POLUMANA®
POLUMANA® is an app that automates mobile sales and service processes within a company. It bundles information from systems such as CRM, ERP, product catalog or media database in a single application and imports and exports data in real time.
POLUMANA® is an app that automates mobile sales and service processes within a company. It bundles information from systems such as CRM, ERP, product catalog or media database in a single application and imports and exports data in real time. In this way, the solution makes all relevant information available offline - regardless of the end device. Whether Apple, Android, or Windows, POLUMANA® can be used on all mobile devices. As an SAP BTP-inside product, the sales app is ready for the public cloud and the industry cloud.With an integrated shopping cart for on-site ordering, AI-infused itinerary planning, and automated visit reports, POLUMANA® is much more than a digital sales kit. For technical customer service, on the other hand, the software-as-a-service solution helps achieve ergonomics and greater efficiency thanks to a digital planning board and maintenance history.
Often, the data that the field service employee needs for a customer appointment on site is stored in various systems and databases.
In order to retrieve the content and successfully conduct the sales call, sales representatives are dependent on a stable Internet connection. Stocks, prices or availability cannot be viewed and confirmed on site.
For Fiel Service Management, it is becoming increasingly difficult to reconcile rising customer expectations and growing complexity. It is difficult to effectively allocate your (often understaffed) service team and time-consuming to create the most efficient route.
BLUE-ZONE GmbH offers customers more efficiency in their own processes with the POLUMANA® App for Sales and Service. The software-as-a-service solution offers the following advantages, among others:
- Content from different systems in one application
- Offline access to all systems
- Stocks, prices, etc. in real time
- Automated visit reports
- Guided selling
- Complete document history (e.g. fault messages, repair orders, test reports, etc.) of the last 24 months available.
- AI-infused itinerary planning
- Return on investment < 2 years
- Up to 25 % more revenue per order
- Up to 15 % more efficiency
- Relief of the office staff
- Higher customer satisfaction due to more efficient deadlines
- The sales representative can spend more time on the real task, what he enjoys: selling.
- CO₂ savings, which can be used in public relations.
Partner data
Name
Blue-Zone
Partner Email
Year founded
2001
Country
Germany
Other country