United VARs Catalogue

In the course of business operations, enterprises frequently engage in dealings with numerous distributors.

The rational and efficient management of their data has emerged as a prevailing concern within the industry.

Dealer Portal solution for SAP Customer Experience is a cloud-based high tech industry (such as IC Design, manufacture, OEM etc.) solution which manage the business relationship with your dealers into a single platform, which making it easier than ever to run your business.

• According to the Dealer portal solution, while customers want and expect to be able to self-serve, only a third of companies offer some form of self-service. Adopting a customer portal allows businesses to increase customer satisfaction and improve retention by delivering on;
•  A customer portal takes some of the pressure off agents and allows them to focus their attention on more urgent issues by empowering customers to find resolutions on their own. Customers can also review their previous conversations with support;
• Bulk Upload files for sales activities, sales forecast, delivery info to your customer portal faster and more conveniently. Upload multiple files at once, directly into your browser, via simple drag-and-drop;
• Create a community on your customer portal and manage the approval process for price management, order entry and delivery confirmation etc. This portal solution will provide more efficient way to collaborate with your customer.