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Osborne Group, a family business dedicated to the production and marketing of premium food and beverage products, is implementing a new omnichannel e-Commerce platform, SAP Commerce Cloud , to integrate and improve the management of its B2C sales channels and B2B.

• Launch the project in 4.5 months without delays.
• Need for a solution that supports future growth and new business models.
• Coordination of various areas and agile methodologies for the development of the project.

• Implement an advanced e-Commerce platform that supports direct sales and the B2B model.
• Integrate all current stores into a single solution.
• Facilitate the management of product catalogs, promotions, orders and logistics.
• Position Osborne products in the Premium segment and build customer loyalty.

• Improving the customer purchasing experience.
• Simplification of internal and operational management.
• Consolidation of the management of multiple channels on a single platform.
• Increased loyalty and monetization of customer knowledge.

SAP e-Commerce Cloud guarantees scalability and adaptation to the present and future needs of the business. Additionally, it provides advanced features for managing multiple channels and improving customer experience.

SEIDOR has the knowledge and experience necessary to support expansion in international markets . He understood the needs of the project from the beginning and established common objectives with the Osborne Group.

"The most immediate benefit has been the elimination of many manual tasks and operational inefficiencies that we had in executing logistics and physically bringing the product to our customers once they had made the purchase."

Felisa Parrilla, CIO of Osborne Group